Asked Questions 



Frequently Asked Questions

Everything You Really Need to Know About the BluBookkeepers 

Why should a customer hire you over another service provider?

We are a pure bookkeeping licensee and trained professionals which means your books will be reconciled the same way every time so there is accuracy and consistency. The Pure Bookkeeping System is the documented best practice standard operating procedures to run our business efficiently with maximum quality of the work.

How can a customer save money before you start the work? Please give 3 tips

#1 Get all receipts together in a digital format (scanned)
#2 Don’t combine personal and business transaction
#3 Prepare yourself mentally and emotionally that 90% of new bookkeeping clients are in a mess, and this costs money to fix.

What are the typical things that you need to know before you can provide a quote to a customer?

A quick chat about the business and what the pain points are for the business owner is a great start.
We will also need to know the GST status, Software used, Services required, Monthly transactions, Frequency of bookkeeping required, Number of employees, Payroll frequency, Who currently does your bookkeeping, Whether you have an accountant or not, Last BAS and tax return lodgement date, Reason for hiring a bookkeeper

How do you ensure the confidentiality of financial data and sensitive information?

We take data security very seriously. Our firm employs robust security measures like Practice Protect, encryption protocols, and access controls to safeguard your financial data and maintain confidentiality.

If our business grows, can your firm accommodate our increasing bookkeeping needs?

Our team has the experience and resources to handle increased workloads and evolving needs as your business expands. We’ll work closely with you to tailor our services, collaborate with your internal teams, and leverage technology to ensure that our bookkeeping support scales seamlessly with your growth journey. Your success is our priority, and we’re committed to being a reliable partner every step of the way.

How do you normally charge for your service?

We only offer fixed price Bookkeeping packages and believe in providing the best service no matter which package you are on. Fixed price bookkeeping packages are monthly bookkeeping fees customised to your business. Simply choose which services you want to include and pay the same predictable fee every month. Put the risk on us, stay within your budget, and never receive a surprise bills.

What makes your pricing competitive?

We focus on providing the perfect combination of VALUE and EXPERTISE.. We don’t compete with other firms on price but focus on providing the best service to our clients so price is never an issue for them.

What questions do customers commonly ask and how would you answer them?

How much do we charge p/hour? We don’t charge hourly rates because we provide value as a package to suit each customer. If price is your priority, we are not the right fit.

Do we do Onsite Bookkeeping ? Depends on the business and complexities involved. Most business owners choose virtual bookkeeping as it is cost effective and doesn’t take you away from doing important things while the bookkeeper is on site.

How experienced is your team?

Our team consists of experienced bookkeepers with diverse backgrounds in various industries. They have atleast 3 years of bookkeeping experience with Australian Businesses and Xero advisor certified. We stay up-to-date with regular training and webinars provided by the Tax Practitioners Board to provide accurate and reliable service to our clients.

How do you tailor your services to our specific business needs?

We understand that each business is unique. Our approach involves understanding your business processes and requirements to provide customized solutions that align with your goals.